It’s a question you have probably asked yourselves a thousand times; “What is it that my customers want?”. Or course the obvious answer is tyres! But sometimes its important to take a step back and re-evaluate not only what you are selling, but the way in which you are selling it.
What should you be valuing more? Your marketing strategy or customer service?
Continue reading “What should you value more?” »
The following is the second in our series of open letters and addressed as an open letter to those at head office at Kwik-Fit. At no point do we intend to cause any distress to any parties mentioned. We readers will understand our perspective and perhaps share our views. The issues raised in this letter are by no means breaking news rather that they have been around for some time however no party has yet to bring them to the forefront for people to discuss. We hope that Kwik-Fit will kindly acknowledge out words and we look forward to receiving a response. Continue reading “Dear Kwik-Fit, we are concerned…” »
We love hearing back from our customers and hearing how we have helped them find some of the best tyre prices in their area, believe it or not it does brighten our day! We recently received this from a customer and it really made us smile…who doesn’t love a happy ending!
Continue reading “We really do enjoy feedback” »
The following is an open letter to those at head office at Volkswagen. We do not expect a reply but we felt so strongly about this issue that it needed to be said. We hope for those reading this you will see our perspective and we encourage constructive opinions to be shared in our comment box below. This letter is not intended to offend any party, but instead make light of various issues which have arisen from a recent radio advertising campaign headed by Volkswagen. We thank all those in advance for taking the time to read this.
Continue reading “An open letter to Volkswagen” »
It’s a dog eat dog market out there, it’s every man for themselves and there is no room for friendly competition. If you can’t cut it, the market will cut you.
Continue reading “Why the nationals are determined to kill off independent garages” »
Codemasters’ decision to annualise their modern take on Formula 1 racing wasn’t received so well when they announced it. That was over eighteen months ago, and not long after that they managed to release F1 2011, a sequel that not only proved its worth by fixing the original racer’s many issues but improved drastically upon its framework. Continue reading “F1 2012 – The Game: Review” »
The last couple of weeks have been complicated for Lewis Hamilton. In Spa, he was one of the unfortunate few who were taken out of the race by Romain Grosjean and Pastor Maldonado’s stupidity. Then just a few days later, BBC Pundit, former driver, team boss and controversy-merchant Eddie Jordan broke the “news” that Hamilton was eyeing up a move from MacLaren to Mercedes. Whether there is any truth behind EJ’s claims is yet to be seen, but would the move even benefit Lewis were it to happen? Continue reading “Lewis Hamilton to Mercedes – Yay or Nay?” »